Customer satisfaction is extremely important to us. If for any reason you are dissatisfied with your purchase, please contact us at Noriskidcouture@gmail.com.  We will gladly accept the exchange of any unused items purchased within the last 30 days. Clearance items are final sale. Nori's Kid Couture is committed to processing orders promptly, so you can expect your items to ship within 1-2 business days after purchase unless otherwise indicated. We are dedicated to providing exceptional customer service and will do all we can to accommodate your needs.